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Contact Us

Whether you have a technical question, need commissioning or installation support, or would like to arrange a demonstration — we're here to help.

We'd love to hear from you

We welcome enquiries from process engineers, production managers, and system integrators working across a wide range of industries. Get in touch to discuss your application and find out how the QN-100 can work for you.

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Email
sales@absorptionsystems.co.uk
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Phone
+44 (0)7927 132812
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Address
Absorption Systems Ltd, UK
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Website
www.absorptionsystems.co.uk

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After you order

Support & commissioning

Installation is done on site by your contractor. Commissioning is an applications visit — from Absorption Systems, or your local distributor if you have one. These are the three stages we work through.

1

Before we visit

Have the mounting position ready so commissioning time is spent on the sensor, not waiting for civils or cable.

  • Clear view of the product, mounting space, and a cable route to the panel
  • Power confirmed as ordered (230 VAC or 24 VDC)
  • Air available for the standard purge, and for a sampler if fitted
  • Two reference samples (low and high moisture) with lab values written down
  • Fieldbus or IP details if used; serial numbers recorded on unpacking

Installation Manual →

2

Commissioning

A qualified electrician completes the wiring. An applications engineer then brings the measurement up.

  • Earth, isolator, analogue and digital I/O, and fieldbus if specified
  • First power-up and diagnostics, then auto-balance
  • Create or select a product and run two-point calibration
  • Alarm limits, analogue-output check, and sign-off

If a local distributor covers you, they lead. Otherwise Absorption Systems does.

3

After handover

Day-to-day use is the HMI Main Screen: product select and trend. Recalibration uses paired lab and sensor samples.

  • Recalibrate with the Calibration calculator
  • The optical window is borosilicate — no abrasives
  • Replacement windows and spares from Absorption Systems or your local partner
  • The QN-100 is not a SIL safety device

What ships: Sensor Head, HMI, Mounting Kit, Glands, Interconnect, and Documentation. Who to call: +44 (0)7927 132812 or service@absorptionsystems.co.uk. Use the form above and choose Commissioning / Installation or Technical Support.

Request commissioning Technical support